Midweek Check-In: The Importance of User Feedback
Shhh 🤫 , Your Users Are Trying to Tell You Something 👂👂
Hello and over, Dear Innovator 👋
Wazz popping? 🤭🤭
It’s literally the last day of July, and you know what that means….???
IT’S ACCOUNTABILITY TIME!! (yay!) 🥳🥳🥳
Soooo, spill it, what did you build in the last 30 days?
Who were the people that felt the fury of your creative engines? 😍
Did you hit any milestones that your 2023 version would be proud of?
What new rooms/circles did you get access to you? 🤔🤔
These questions can go on for ages 👀, so help us to help you and drop your answers in the comment section down below ⬇️
We keep looking out for ‘em and deeply appreciate y’all that engage with this publication (seriously, you da bomb ✨✨)
Don’t forget to put your favourite people on and share this post too. Thankssssssss
Let’s chat about something super important for you, as you’ll be stepping into the new month: User Feedback! 🎯📣
Gathering, interpreting, and actually USING feedback from your users is like finding the golden ticket for your product’s success.
It’s the secret ingredient that can transform your initial idea into a market hit, or your already functioning product into a household must-have
Listening to your users and acting on their insights is so invaluable because it helps you to refine your product’s features, address pain points, and align with what your audience really wants. This process not only boosts your product’s success but also strengthens your connection with your users, making them feel heard and valued. 🌟🔑🚀
When it comes to feedback, the one thing on everyone’s mind is always this: Is the customer always right? 🤔
Well no, not usually , Dear Innovator 👀, but it also doesn’t hurt to ‘deep it’ from their POV and make the adjustments that they call out for, as it aligns with the bigger picture that you have for your solution.
You know it like we do, this is not even about the dread of African quotes 😅 that shun not listening/taking feedback well, it just makes sense!
To help you understand this better, here are some pros of taking feedback from your users:
Stay Ahead of the Curve: Your users are the real MVPs when it comes to knowing what works and what doesn’t, and so their feedback will most certainly help you tweak and perfect your product. 🚀
Boost Engagement: When users see you’re listening and evolving, they’re more likely to stick around and support your product. 🌟👥
What about the cons???? 😕
None of the cons outweigh the benefits tbvh [source: we not fit lie give you] so just trust us on this one.
Ok 🤝
So, how do you make the most out of user feedback?
Ask the Right Questions: Get specific and thoughtful about what you’re trying to learn from ‘em. You can't hit a target 🎯 that you don't know
Analyse Trends: Look for patterns in the feedback—what’s the common thing that they are all saying ?
If your feedback loop is right and tight, your solution will eventually become the better for it 💪💡
Other reads from us that you'll hate to miss:
It’s tech, but it’s in a language that your ancestors would understand 🫡🫡
The products and people make up the company 💗💗
Meta Is Under Fire From The FCCPC 🥵:
The Federal Competition and Consumer Protection Commission (FCCPC) has hit Meta with a $220 million fine! 💸💥
The reason? Allegations of mishandling Nigerian users' data.
After a three-year probe with the Nigeria Data Protection Commission (NDPC), the FCCPC found Meta guilty of breaching data protection laws🚨📊
The FCCPC claims Meta used its market power to enforce unfair privacy policies and gather data without proper consent. WhatsApp, part of Meta, allegedly used intrusive methods and pressured users into accepting less protective policies for Nigerians compared to Europeans 😡
Meta plans to appeal ⚖️, arguing that they followed regulations and that policy differences are due to varying legal environments.
The fine also comes with a mandate for Meta to comply with Nigerian data protection laws from now on.
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How can teaming up with local and int’l partners help you to scale your innovation to new heights? 🤔
Food for thought. And be back on Saturday, cos we have all the tidbits
Alsoooooo 🥁🥁 something new is coming to your favourite tech newsletter. You’ll find out all about it 😉 when you get our next post
Stay tuned! 🌟🔍
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